Engineer 4, Engineering Ops (Data and Analytics)

Engineer 4, Engineering Ops (Data and Analytics) jobs at

Engineer 4, Engineering Ops (Data and Analytics)

Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for participating as an technical expert in project teams, troubleshooting operational issues, providing technical solutions to operational problems, contributing to new products implementation, implementing existing products and services and providing the overall upkeep and maintenance of designated areas of engineering. Interfaces with vendors, Engineering and peer operations organizations. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Provides technical leadership to junior Engineers and project teams. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. Does not have any direct supervisory responsibilities. May direct workflow and act as a technical lead. May lead teams or projects and shares expertise.

Job Description

Core Responsibilities

  • Drives issues through closure engaging all appropriate resources. Leads technical bridges and provides troubleshooting direction. Provides guidance and recommended solutions to complex technical issues.
  • Acts as an advocate for Engineering Operations procedures, policies and processes. Ensures projects are fully integrated into the operations environment including lifecycle problem management from front line CARE through Engineering.
  • Creates data and metric systems to track operational workflows; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas and provides actionable insight to management.
  • Provides input to engineering and vendors on defects and required enhancements. Attains all relevant industry standard technical certifications.
  • Reports performance related to operations and project status to management. Identifies and recommends areas requiring change or modification.
  • Performs complex and routine maintenance tests for designated areas of engineering. Identifies and isolate issues. Ensures that all maintenance is properly validated to minimize subscriber impact to (ideally) zero.
  • Serves as team lead on multiple projects, often spanning different engineering disciplines within the organization.
  • Leads the integration of projects into operations including instrumentation, automation, standardization and methods/procedures.
  • Expert knowledge and application of project management skills, process design and redesign skills.
  • Applies advanced engineering methodologies in one or more engineering areas.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Additional Job Specifications:

    • Develops business requirements, assesses current reporting capabilities, and makes recommendations for improvement.
  • Creates actionable insight and understanding, through the analysis of both quantitative and qualitative data, building recommendations that directly address business objectives.
  • Analyze and clearly communicate data. Create front-end data visualizations that succinctly tell a story based on your data analysis. Present data informed conclusions to customers seeking answers. Experience in any BI tool a must. (Tableau, PowerBI, Looker, …)
  • Plans, develops, and implements data engineering and analytics solutions and technologies, and ensures that sound methodologies are employed. Provides the Company with solid, effective, and efficient systems that are supportable.
  • Evaluates all major system modifications and development requests to determine potential benefits and impact on business and information system operations.
  • Understands the needs of non-technical internal application users, and develops/maintains strong support relationships with managers, leads, and end-users community in all business areas.
  • Identifies possible conflicts with the strategy and recommends cost-effective alternatives.
  • Conducts full analyses of changes impacting customers and operations and ensures impacts are accurately integrated into forecasts and communicated to stakeholders.
  • Carries out post-event analyses to validate forecast assumptions and identifies all additional factors associated with changes.
  • Provide data analytics and technical leadership for group.

  • Strong understanding of database structure, design, query languages (e.g. SQL/Oracle), fundamentals of data warehousing, fundamentals of data modeling
  • Extensive experience with big data and large database mining tools (e.g., Hadoop, Hive, Spark, R, etc.)
  • Experience with BI and visualization tools such as Tableau, PowerBI, Looker, etc
  • Ability to understand, manage, and navigate large data sets
  • Good understanding of high-level product architecture and data flow patterns
  • Experience in the telecom industry or knowledge of OSS/BSS a plus
  • Strong written and verbal communication skills

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what`s right for each other, our customers, investors and our communities.


  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.


Bachelor`s Degree

Relevant Work Experience

7-10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Published 2022-01-14

Comcast looks for a Engineer 4, Engineering Ops (Data and Analytics) in Philadelphia, PA 19103 location.

How much Data Engineer Jobs professional earns at Comcast?

The proposed salary for Data Engineer Jobs position at Comcast is Not disclosed.

Engineer 4, Engineering Ops (Data and Analytics) responsibilities at Comcast

According to the common industry standard, Data Engineer Jobs specialist is in charge for the following activities.

Required Data Engineer Jobs qualifications at Comcast

To be disscussed with candidate