Analyst 4, Data and Telecommunications

Analyst 4, Data and Telecommunications jobs at

Analyst 4, Data and Telecommunications

Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for overseeing technical expertise to ensure that voice communications are sufficient, appropriate, functioning and performing at optimum and cost-effective levels. Determines causes of systems malfunctions and directs or performs corrective actions. May solve highly technical complex problems and be called on to consult for other projects. Viewed as a Subject Matter Expert within the organization. Acts as a technical specialist within own area. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Job Description

Core Responsibilities

  • Participates in the design and maintenance of telecommunications networks; resolves complex network operating problems.
  • Diagnoses and resolves complex network operating problems with technical assistance from vendors, common carriers and technical IT management.
  • Analyzes performance of telecommunications network including usage, load patterns and systems responses.
  • Participates in topology design for new or modified systems, including the analysis of parameters such as timing responses, recovery capabilities, automatic diagnostics and redundancy capacity.
  • Directs and performs installations of telecommunications/network and test equipment.
  • Work with senior business management to create business cases, cost basis analysis and ROI models for major telecom capital expenditures.
  • Develops work instructions, procedures and policies in support of company requirements.
  • Directs project teams in completing projects.
  • Monitors system performance, troubleshoot outages and manages vendors to ensure optimal system performance.
  • Leads Vendor Management: meets with vendors to understand new technologies, works with vendor to resolve complex or high priority issues and works with vendor to obtain quotes for purchasing / procurement process.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what`s right for each other, our customers, investors and our communities.


  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.


Call Recording


Bachelor`s Degree

Relevant Work Experience

7-10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Published 2022-01-14

Comcast looks for a Analyst 4, Data and Telecommunications in Chelmsford, MA 01824 location.

How much Data Analyst Jobs professional earns at Comcast?

The proposed salary for Data Analyst Jobs position at Comcast is Not disclosed.

Analyst 4, Data and Telecommunications responsibilities at Comcast

According to the common industry standard, Data Analyst Jobs specialist is in charge for the following activities.

Required Data Analyst Jobs qualifications at Comcast

To be disscussed with candidate