Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

Within 30 days of employment, become adept at using VMware tools and services to support the Datacenter and labs environments. You will engage in workloads by learning from senior staff.

• You will be familiar with the different lab environments and work on deployment and decommission of server, network, and storage hardware.
• You will work on installation of hardware peripherals and maintain deployments standards involving cabling, inventory and logistics.

Within 90 days you will collaborate with the engineering teams to resolve advanced hardware and software issues.You will have assigned coursework to complete certifications to troubleshoot and remediate hardware and software issues.

• Be able to utilize automation tools and scripts to handle mass deployments and upgrades.

By 180 days you will be familiar with the network environments and DNS tools. You can work on troubleshooting network related issues and update DNS configurations.

• You will have an understanding of production level environments and be tasked with supporting those areas.

By 360 days you will command full understanding of above skills. You can collaborate with the design and architecture team on deployments planning.

• You can drive projects plans with multiple team members.
• Train/mentor junior level tech staff and contract employees.

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

You will see a variety of assignments that cater to your professional strengths. Your day to day workload will include the following responsibilities.

• Managing ticket queues to prioritize tasks.
• Hands on deployment of the latest server, network and storage hardware and peripherals.
• Troubleshoot and resolve hardware and software issues related to lab environments.
• Engage in the use of automation scripts for mass deployment and modifications of test beds.
• Work with R&D teams and vendors to remediate issues and process RMAs.
• Decommission hardware.
• Update firmware on servers, switches and components individually and using firmware update applications.
• Installation and configuration of Vmware ESXi through direct media and PXE execution.
• Update DNS server configurations to add/remove FQDN and IPV4 static bindings individually and in bulk.
• Work with Design and Architecture team on test bed planning.
• Deploy PDUs to racks and configure power monitoring utilities.
• Inventory management of hardware, components and peripherals for operational consistency.
• Create documentation for policies and procedures.

What is the leadership like for this role? What is the structure and culture of the team like?

This position falls under the umbrella of the Data Center Engineering and Operation team. We are a global team focused on the providing the highest level of support of the R&D and production environments throughout VMware labs and data centers. The team mirrors VMware`s EPIC2 core values to create a positive workplace that allows for development and collaboration. EPIC2 standing for Execution, Passion, Integrity, Customers, and Community is the foundation with which we strive to build on.

Where is this role located?
Fixed: This role will be performed from a world-class VMware office. You will be expected to live within a daily commute of your assigned office.

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.

• Employee Stock Purchase Plan
• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
• Generous Time Off Programs
• 40 hours of paid time to volunteer in your community
• Rethink`s Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
• Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
• Wellness reimbursement and online fitness and wellbeing classes

Due to the Biden Administration issuing an Executive Order (EO) that effectively mandates COVID-19 vaccination for all U.S. based employees of federal contractors and subcontractors, all U.S. based VMware employees will be required to have their final vaccination dose (e.g., second dose of Pfizer or Moderna, or single dose of J&J) by January 4, 2022. Specifically, this means that all U.S. based VMware employees will need to be fully vaccinated by January 18th, 2022, or by their first date of employment if after that date, subject to legally required accommodations.

Category : Engineering and Technology
Subcategory: Site Reliability
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2021-12-22

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

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